In light of the new normal with many people working remotely, businesses have been looking to maintain the level of collaboration and important sense of connectedness that face-to-face meetings can afford. The advent of new, affordable communications solutions - such as cloud-based video conferencing, cloud voice, and file collaboration - over the past several years has helped to usher in a new era of the way people work; addressing both the cost and productivity interests of employers, and the ever-increasing desire/expectation of employees to have greater flexibility of where they work.
Telecommuting Has Been Surging for Years
Remote workers reduce the space they need and the overhead for it. Delivering on flexibility can be a means to retain employees because they feel as though they have a better work-life balance. Businesses are looking to technology to ensure remote teams have the tools they need. And the most urgent of those is a communication system that's consistent, easy to use, and budget friendly.
Cloud Communications Are Must-Have for Remote Workers
No matter where your employees are, they need access to a reliable and convenient way to communicate. A cloud communications and collaboration platform that includes business phones/voice, video conferencing, chat, file sharing and archiving, and more makes telecommuting efficient, reliable, and productive, allowing your employees to connect at any time, from anywhere, to each other and customers.
Further, they can truly collaborate on projects by instantly entering a video conference, sharing files, and enabling multiple users to edit and comment in real time. It’s the same type of exercise that previously could only be done around a conference table. Now, this flexibility provides your team with a way to work more efficiently and effectively.
It’s also extremely affordable. Much more so than legacy phone systems, which require dedicated equipment and hardware. With the cloud, you only need a reliable Internet connection and a desktop, laptop, tablet, or mobile phone.
Working on the Go
Cloud communications solutions allow workers to be on the go, which is especially attractive for those in positions such as sales where travel is commonly inherent. With the cloud, they have access to communications tools just as they would at home or the office. Cloud systems can integrate with smartphones so that individuals can stay connected to incoming phone calls, new tasks, and more.
Central Hub for Information
One of the biggest hurdles in a remote workforce is defining central hubs for information. Organizing documents and data on a cloud communications platform offers employees the ability to do this. With accessibility and one source of truth, there’s not a constant back and forth via email, where documents are edited individually. With a central hub, you won’t miss
any edits or comments and you’ll experience more seamless workflows.
Cloud communications platforms are designed to help workers get more done faster. They allow instant communication, so team members can get feedback and make decisions sooner. There’s also the time factor. If an employee has the ability to work from home a few days a week, they cut out the commute. They have more time to focus on projects without distractions.
With cloud communications solutions, you’ll have much better communication quality and reliability. Because it works on the cloud, it’s not in danger of being out of commission because of hardware failures. Plus, most cloud providers have strong uptime percentages and can reroute calls in the event of an outage.
The cloud is a very secure way to communicate and share data. If your employees will be accessing their cloud platform via a VPN, you can ensure that everything stays within your protected environment rather than worrying about whether an internet source is a secured network.