How an MSP Protects Your Business from the Human Element

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How an MSP Protects Your Business from the Human Element

If you missed what managed services is, check it out before you take a deeper look into how a Managed Service Provider (MSP) protects your company.

Now, let's get into how partnering with an MSP protects you from the human element.

Everyday Criminals

Sometimes, crime revolves around opportunity. If you have an open-door policy at your business, it makes it easy for an everyday criminal to waltz inside. And once inside, they can poke around computers that aren't locked or secured. All it takes is a couple of minutes, searching on an unattended computer for things like "Financial Records" or "Credit Card." A crime of opportunity happens in an instant, and that criminal can walk away with a sheet of credit card numbers or bank statements.

How an MSP Protects You

MSPs are well-versed in things like security, such as requiring all workstations to be secured with individual passwords. Once an MSP has assessed your network, they can find where you are most vulnerable and take the necessary measures to prevent unauthorized use of computers and wireless internet. On top of that, most MSPs can help your company in becoming PCI compliant, which means all the credit card information you have on file isn't accessible to the naked eye.

Untrained Employees

Unfortunately, a lot of employees in companies, don't come equipped with cybersecurity skills. No we're not talking about certified technical skills, but the basics of staying safe online. All it would take is John in accounts payable clicking on an unsafe link from an email and your sensitive financial information is in the hands of cybercriminals. As humans, we can't know everything. The good news is, all it takes is a little education and security awareness and your employees will turn from the weakest link to your strongest asset.

How an MSP Protects You

Some MSPs host on-site or off-site training classes for employees. They're basic and simple but make a huge difference in your cybersecurity plan. By simply showing employees how to spot a phishing email, they're less likely to endanger your network. Restech hosts several cybersecurity events on-site and continues to look for new ways to educate local businesses in the New Orleans Metro area.

Vindictive Employees

The dark side of the normal employees is the rare vindictive employee. This employee is the one who had a bad attitude all along and once they were fired, decided to take all their wrath out on the company. Vindictive employees are very dangerous, mainly because they have access to company data. Without the proper off-boarding procedure, vindictive employees may have access for days, months or even years to the company network.

How an MSP Protects You

MSPs have ample experience with the correct on-boarding and off-boarding procedures, exact times and all. In layman's terms, this means those new employees have access to what they need the first day they start work, and employees that are fired or laid off have all access removed the moment they're told. This eliminates the possibility of an angry employee going back to their desk, downloading sensitive information and walking out. Utilizing the proper strategy to make sure that never happens is critical to protecting your business.

As a full suite IT and cybersecurity firm, Restech can help with your cybersecurity plan including employee awareness training. Contact us today to learn more.

 

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